Although IT is one of the rare functions that affects and works with every department within a business, their contributions often go unnoticed. The main reason for this is that a well-oiled IT team does many things behind the scenes to ensure business applications, networks and systems run smoothly so users can continue to work without interruption. For example, a professional IT team, whether in-house or outsourced could develop decentralized apps that every employee in the company uses for various tasks and processes in potentially varying departments, meaning the business basically resides around the IT team, their skills, expertise, and knowledge into creating and maintaining such applications.
Ever wonder just how your IT team supports the different parts of a business? We’ve mapped out key departments and how IT plays an integral role in their success below.
Sales & Marketing In today’s mobile-driven economy, cloud-based technologies rule. IT pros need to be educated and familiar with scaling new applications across large teams. For example, many sales and marketing organizations rely heavily SaaS applications like Salesforce, JIRA, and Dropbox, and depend on the IT team to vet and implement the best tools and keep their networks secure and updated.
Delivering top-notch presentations are another task sales and marketing teams regularly face, and they rely heavily on IT for the cutting-edge video conferencing and A/V systems that help them flawlessly pitch clients on new products, services and ideas.
Let’s get real-a top concern of finance teams across the globe is keeping their information and data secure. With financial records, employee and customer information, and other sensitive data at stake, they don’t want to take any chances on their system being compromised. Smart IT organizations know how to set up a safe and secure infrastructure so that the “numbers people” can sleep well at night.
HR teams work closely with IT very regularly-whether they’re collaborating to onboard a new employee, turning over equipment after a colleague’s departure, or even investigating the records and systems of an employee that may be under scrutiny for questionable digital behavior.
Executive Staff CEOs and CFOs want to know if their investments in technology are paying off. They need to see concrete numbers to feel good about the money that is being poured into internal systems. They also need to know what to plan for in the future. Is there a new technology that the company should invest in? What should every employee be equipped with on day 1? Are employees using the tools that are given to them or do adjustments need to be made?
If communication lines are open and expectations are properly set, IT Pros should be equipped to answer these questions with no sweat-and earn street cred in the meantime.
Are there responsibilities and relationships that we didn’t touch on? Let us know in the comments section below!