Welcome to our monthly “Inside Nitro” series! There are a lot of amazing people here at Nitro that we want you to meet, so each month we’ll introduce you to a Nitronaut across our teams from San Francisco, Dublin, Melbourne and London—to share their stories and learn why they chose to work here.
Next up in the series is Nadia Khayat our Senior UX Designer in Dublin. Nadia has been at Nitro for almost one year working at our Dublin office as part of our dynamic Product team, leading quality user experiences with a constant focus on product improvement.As a strong voice for user experience, Nadia helps solve design problems from start to end, guiding the Product team through ideation, prototyping, validation, and delivery.Nadia helps enhance our user experience. Her work is essential to helping our customers around the world work even smarter and more intuitively with their documents.
Here we go.
How did you become interested in working for Nitro?
I was working for a large tech company in Silicon Valley before moving to Dublin. I wanted to work for a smaller, more tight-knit company. After only being in Ireland for under 2 monthsluckily, I heard about a senior role just after I was made redundant by another company….so Nitro saved me!
What’s the best part about working at Nitro?
The people and Nitro’s culture. I love having the opportunity to help shape the future of our products and provide our users with a more fluid and streamlined experience helping them be more productive in their day-to-day work. I believe when a company has a strong ethos it can help shape your success, especially when this ethos is the core reason behind every action.
Tell me what a typical day at Nitro looks like for you?
Every morning I have two scrums, one with the Nitro Pro squad and the other with the Nitro Cloud squad. These are short check-ins to let everyone know what we are working on, what the blockers are, and what we need help on. Even if I’m not working on a project with them, I still attend so I know what projects are happening. After that, I have meetings revolving around my current project (I’m usually working on 2 or 3 at a time) or I have ‘heads down’ time to work on research or hi-fidelity deliverables. Every day is different and each day I engage with different people on our Product/Engineering teams, and sometimes with the Sales and the Customer Support team. I also have some time with our customers—an integral part of the UX process.
Can you tell me a little bit about what it means to be a UX Designerat Nitro?
As a UX Designer at Nitro, you understand both our product and our users. To gain this insight it’s crucialto get inside our users’ heads, placing yourself in their shoes. You also have a solid understanding of the market to help shape the journey of our product. You’ll own the entire process of UX since we don’t currently have specialist roles, e.g. a User Researcher. UX Designers come from all kinds of backgrounds, which creates a well-rounded team. My background is in business intelligence and analytics, specifically reactive and proactive analysis. Essentially, everyone can bring something different to the table, which makes the creative problem solving much broader and exciting.
What project are you most proud of?
I am proud of our Cloud team releasing the new Cloud homepage. This has changed how our users interact with Cloud by giving them visibility on the status of their documents and taking any kind of action needed in just a few simple steps.
What’s the ultimate goal for the Cloud team?
Get more users on Cloud! Expand and enhance features so that we can give our knowledge workers the best tools in becoming more productive. I’m looking forward to continuing to work on creating interesting ways for our users to visualize their data.
In your years in UX Design roles, what’s the most valuable lesson you’ve learned?
It’s okay to be wrong and not always know the right answer, especially right away. I think when UX Designers first start, they tend to put pressure on themselves to perfect every part of the process, but in reality, every project/client/customer will be different. The UX process is not linear – exercise your best judgment and take a more pragmatic approach on what would be more useful in terms of time and achieving the end goal – this might mean sacrificing other parts of the process.
If you could give a new Nitronaut one piece of advice, what would it be?
Talk to everyone! Get to know how different teams operate and what they are working on. Also, have some baking skills…
What’s something a lot of people don’t know about you?